COVID-19 Information

Temporary Changes to Our Lobby Access 

Consistent with state and federal government guidance, and with primary concern for the wellbeing of our customers and staff members, we are announcing the following temporary adjustments to our provision of banking services. We are temporarily modifying our office hours and will limit the number of customers/guests served in our offices until further notice. The available services at each of our bank offices during all banking hours are:

Cleveland Avenue Office
13000 South Cleveland Avenue
Fort Myers, FL 33907

  • Drive-Up Transactions Hours: 8am – 4pm Monday – Thursday and 8am-6pm on Friday
  • Lobby banking by appointment only. Please schedule by calling 239-466-1800.

River District Office
2101 First Street
Fort Myers, FL 33901

  • ATM Transactions
  • Drive-Up Transactions Hours: 8am – 4pm Monday – Thursday and 8am-5pm on Friday
  • Walk-Up Exterior Window Transactions Hours: 9am – 4pm Monday – Friday
  • Lobby banking by appointment only. Please schedule by calling 239-334-4668.

Sanibel Office
1699 Periwinkle Way
Sanibel, FL 33957

  • ATM Transactions
  • Drive-Up Transactions Hours: 8am – 4pm Monday – Thursday and 8am-6pm on Friday
  • Lobby banking by appointment only. Please schedule by calling 239-472-7211.

Captiva Office
14812 Captiva Drive
Captiva, FL 33924

  • ATM Transactions
  • Lobby banking by appointment only: 9 – 12pm. Please schedule by calling 239-395-0248.

Before requesting to enter our bank’s four office lobbies, we continue to encourage our customers to use the banking services below:

  • OnLine AnyTime internet banking
  • Mobile Banking and Mobile Deposits
  • ATM Transactions
  • Drive-Up Transactions
  • Walk-Up Exterior Window Transactions

Please also be aware that our bank customers can conduct no-fee ATM transactions at any Publix Supermarket through the Presto! Network.

While we are not aware of any affected employees or confirmed COVID-19 cases among our customers, we believe this is an essential action to maintain our customer-focused banking services while helping prevent the spread of this novel coronavirus.

We appreciate your patience as we continue to remain dedicated to the wellbeing of our staff, customers and the community we serve.

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